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Utility regulators grill Frontier Communications about service outage in northern Arizona
AZCentral | The Arizona Republic via Yahoo News· 2 years agoFrontier Communications executives were grilled by the Arizona Corporation Commission members...
Frontier Airlines has replaced its telephone customer service line with online chat to cut costs
Business Insider via Yahoo News· 2 years agoFrontier is replacing its phone line with an online chat system.Taylor Rains/Inside Frontier...
Frontier Airlines cuts the cord on customer service by phone
USA TODAY via Yahoo News· 2 years agoYou can't call Frontier Airlines to book a flight or fix travel issues anymore. The Denver-based...
Frontier Airlines Eliminates Phone-based Customer Service — Here's Why
Travel+Leisure via Yahoo News· 2 years agoInstead, the airline promises 24/7 online chat help. Courtesy of Frontier Airlines Frontier Airlines...
Residents reveal frustrations over Frontier outages at northern Arizona town hall
AZCentral | The Arizona Republic via Yahoo News· 2 years agoResidents of Navajo and Apache counties gathered Thursday in St. Johns to express their concerns...
Viral TikTok shows group of strangers taking a 12-hour road trip together after Frontier canceled...
NBC Universal via AOL· 2 years agoIt's every passenger's worst nightmare: An airline cancels a flight, stranding travelers in need of...
Hurricane Ian: What cell service and internet providers are doing to reconnect people
Herald-Tribune via Yahoo News· 2 years agoCellular and internet carriers are making progress in fully restoring communications and services...
AI, self-service are taking over travel. Will everything become a DIY experience?
USA TODAY via Yahoo News· 1 year agoAnnette Johnson thinks the travel industry is taking self-service too far. She has watched airlines drop their phone support and add fees for airport check-ins that use a human agent. Some air ...
I used to fly ultra-low-cost airlines to save money. Their cheap tickets aren't worth the headache...
Business Insider via Yahoo News· 4 days agoI prefer basic economy on mainlines because they come with the cabin perks at a cheaper price.Taylor...
YouTube to MVPDs: Thanks for the Lift
Next TV via Yahoo News· 6 months agoYouTube on connected TV. Behind surging revenue and consumer attention for Alphabet’s YouTube is a shift in the physical location where much of the...