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    • In Southwest Airlines meltdown execs forgot founder's wisdom

      Carlsbad Current-Argus via Yahoo News· 1 year ago

      Herb Kelleher once told a group of UNM business school students: “The business of business is people. If you don’t treat your people well and don’t treat your customers well, you won’t succeed ...

    • Flying blind: Southwest's epic meltdown

      Flying blind: Southwest's epic meltdown

      The Week via Yahoo News· 1 year ago

      Baggage claim. Jim Vondruska/Getty Images The smartest insight and analysis, from all perspectives, rounded up from around the web: After canceling...