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They Were Used to Five-Star Service at First Republic. Now They’re Just Regular Customers.
The Wall Street Journal· 4 weeks agoFirst Republic Bank had a knack for making customers feel special. Over Memorial Day weekend, all...
Banks' growing reliance on chatbots to handle customer service tasks worries consumer watchdog
Associated Press via Yahoo News· 1 year agoCan you trust Erica, or Sandi or Amy to increasingly control parts of your financial life without...
Bank of America customers face deposit delays amid widespread issue
The Independent via Yahoo News· 8 months agoBank of America customers have been warned of delays to deposits following an unspecified issue that...
‘Synthetic data’ could determine whether or not millennial founder Charlie Javice lied to JPMorgan...
Fortune via Yahoo Finance· 1 year agoIt can help detect fraud, gain efficiencies, and even power self-driving cars. And so-called...
Major credit card issuers who provide the best customer service
Bankrate via Yahoo Finance· 1 year agoWhile credit cards have numerous benefits, there’s one factor that can send many cardholders running...
Which Banks Are Best at Dealing With Identity Theft and Fraud?
GoBankingRates via AOL· 8 months agoblyjak / Getty Images/iStockphoto It’s the worst feeling in the world to open up your bank account,...
How to cancel a check: 4 important steps
Bankrate via AOL· 2 months agoOur writers and editors used an in-house natural language generation platform to assist with portions of this article, allowing them to focus on adding...
Big banks have seen the most deposits from startups since SVB’s collapse—but there’s one startup in...
Fortune via Yahoo Finance· 3 months agoMatt Martin got to see a bank run in real time. At the 2023 SV Angel’s Founder Summit, Martin,...
25 Highest Paying Customer Service Jobs in the US
Insider Monkey via Yahoo Finance· 8 months agoIn this article, we will look at the 25 highest-paying customer service jobs in the US. We also discussed the disruptive force of AI in customer service....
How have bank failures have affected Arizona? What to know, and what could happen next
AZCentral | The Arizona Republic via Yahoo News· 1 year agoThree major bank failures so far this year have rattled investors, sowed confusion among the public...