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‘It's just a nightmare’: More and more USAA members who lost thousands of dollars are sharing...
Moneywise via Yahoo Finance· 2 days agoThree of the defendants worked for a call center that provided customer service for USAA and helped...
Spectrum announces closure of Columbus customer service center; 175 employees to be laid off
WBNS-10TV Columbus· 2 days agoThe positions being cut include customer service billing representatives, facilitators and billing...
Amazon customer service workers are scared AI will replace them—and they’re not alone
Fortune via AOL· 5 days agoThe company says it laid off more than 100 workers in various customer service departments—although...
I used to fly ultra-low-cost airlines to save money. Their cheap tickets aren't worth the headache...
INSIDER via Yahoo News· 3 days agoA crackdown on bag size, poor customer service, and worse reliability pushed me away from ULCCs....
Nvidia's 10-for-1 Stock Split Comes With a Warning. History Says the Artificial Intelligence (AI)...
The Motley Fool· 1 day agoNvidia shares have performed poorly following past stock splits.
Spectrum to close customer service operation in Columbus, lay off 175 workers
Gannett via AOL· 2 days agoCable and internet company Spectrum is telling the state that it is closing a customer service...
Where to watch Le Mans live stream 24-hour race online for free from anywhere
Business Insider· 22 hours agoYou'll find that options have changed quite a lot since last year, but there are some free options...
Cognigy Raises $100m as Major Enterprise Brands Depend on Its AI Agent Workforce
VentureBeat· 5 days agoCognigy, a global leader in AI-first customer service automation, announced today that it has raised...
Council Post: For Companies, AI Is Actually A Chance For More Customer Contact, Not Less — Here’s...
Forbes· 6 days agoBusinesses only want to offload customer service to AI so they can save money, one critic gripes....
HBX Group partners with Google for new AI customer service innovation
Breaking Travel News· 3 days agoHBX Group has announced a significant investment in customer service innovation leveraging Google...