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Revealed: Britain’s worst energy supplier for customer service
The Telegraph via Yahoo News· 5 hours agoEDF has been named Britain’s worst energy supplier for customer service after a botched IT upgrade...
IRS taxpayer assistance centers still have some work to do on the customer service front
Federal News Network· 13 hours agoThe IRS has made progress in customer service, especially for people calling its Taxpayer Assistance...
Customer service staff balloted over strike action
BBC via Yahoo News· 17 hours agoStaff at two Kirklees Council customer service centres are to vote on whether or not to take strike action. In February, plans to shut the customer support ...
Air India Explores New Heights with GPT-4 Omni Integration
Analytics India Magazine· 20 hours agoSince being acquired by the Tata Group, the troubled carrier has strategically utilised technology...
Minerva holds ribbon cutting, open house to mark opening of new Customer Service Station
Salem News· 1 day agoThe Village of Minerva held a ribbon cutting and open house June 7 to mark the opening of its new ...
Credentials That Count: Certify Your Customer Service Skills
CMSWire· 7 days agoContact center certifications elevate career opportunities and salary potential. Certifications...
I was scammed. Here's how you can avoid what I went through
Star Tribune (Minneapolis) via Yahoo News· 22 hours agoI hung up the phone last summer thinking the Xfinity customer service representative had been really helpful. I needed to make a late payment and take care ...
Three-year-old boy rescued from tracks just before train passes
BBC News· 15 hours agoStation customer services assistant, Olivia Timms, who saw the incident, said it was "really...
National Grid, Liberty Utilities fined for poor customer service ratings
Watertown Daily Times, N.Y. via Yahoo News· 4 days agoJun. 20—Two north country power companies were fined by the state Public Services Commission for failing to meet customer service standards last year. The ...
Tips for dealing with pests during the warm weather months in the Northstate
KRCR TV Redding· 14 hours agoKRCR spoke with Melanie Cobb, a customer service specialist with Big Time Pest Control, about the...