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HubSpot debuts new AI-powered marketing and customer service tools - SiliconANGLE
SiliconANGLE· 4 hours agoHubSpot Inc. today introduced new artificial intelligence tools designed to boost the productivity...
Parloa, a conversational AI platform for customer service, raises $66M
TechCrunch via Yahoo Finance· 5 hours agoConversational AI platform Parloa has nabbed $66 million in a Series B round, a year after it raised...
The Critical Role of AI in Modern Customer Service
CMSWire· 5 days agoBalancing automation with human interaction enhances both customer and employee satisfaction, fostering brand loyalty. Automation should augment employee...
What Happens If You Miss Your Connecting Flight?
Conde Nast Traveler via Yahoo News· 20 hours agoHead to a customer service kiosk in the terminal or call your airline’s customer service number ...
Will AI replace customer service reps? | TechTarget
SearchSecurity.com· 6 days agoAI has already affected the number of customer service and sales agents needed in a contact center. AI will continue to have a profound role in boosting ...
Xerox Holdings Corporation (NASDAQ:XRX) Q1 2024 Earnings Call Transcript
Insider Monkey via Yahoo Finance· 2 hours agoXerox Holdings Corporation (NASDAQ:XRX) Q1 2024 Earnings Call Transcript April 23, 2024 Xerox...
As automated attacks ramp up, cybersecurity and fraud prevention shouldn’t be two different worlds
Fortune via AOL· 5 days agoHe’s chief information security officer of HUMAN Security, which helps clients in a range of...
How to make the most out of call center scheduling?
TechBullion· 1 week agoDo you want your call center or sales department to work flawlessly with no interruption or losses? Nothing is surprising in automation tools used for ...
Kroger, Albertsons expand list of stores to sell in new divestiture plan
InternetRetailer.com· 22 hours agoThe Kroger Co. and Albertsons Companies Inc. have responded to federal and state antitrust...
New Jackson County app to help with appointments, long property tax lines
WDAF via Yahoo News· 2 days ago“We’ve used this opportunity to improve our customer service. And so, from that, you’re seeing new...