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Can CRMs really help teams close more deals?
Fortune· 24 hours agoIn this guide, we explore the benefits CRM tools offer businesses and an overview of how they work. CRM software is a business tool that ...
Implementing a CRM can successfully transform your business: Here are 8 benefits
Fortune· 24 hours agoCRM software keeps all interactions between a company and its customers within a single, centralized platform. Whether these conversations happen via phone ...
Unanet Appoints Chief Innovation Officer to Integrate AI, Emerging Tech into Award-Winning ERP and ...
The Fairfax County Times· 23 hours agoUnanet, the leading provider of project-based enterprise resource planning (ERP) and customer relationship management (CRM) solutions for the government contracting (GovCon ...
Freshworks Acquires Device42 for $230M, Appoints New CEO
CMSWire· 6 days agoFreshworks buys IT management firm Device42 for $230 million, signaling a strategic shift toward...
HubSpot Names Zuper an Essential App for Customer Service in 2024
PRWeb· 2 weeks ago"From the start, Zuper has prioritized creating the most flexible and customizable field service management solution that integrates seamlessly with industry-leading apps and CRM< ...
Craft a CX that wins and retains clients
Fortune· 24 hours agoThis includes aspects, such as initial awareness of a product or service; touchpoints with team members; and the feelings, emotions, and perceptions a client has about a company. For example ...
12 Best Investments for Beginners in 2024
Insider Monkey via Yahoo Finance· 21 hours agoIn this article, we will take a look at the 12 best investments for beginners in 2024. To skip our analysis of the recent market trends and market...
3 Alternatives to the "Magnificent Seven" Stocks Billionaires Love
Motley Fool via Yahoo Finance· 3 days agoLet's take a look at three of these stocks owned by billionaires -- Salesforce (NYSE: CRM), Take-Two...
Salesforce open model AI strategy aims for trust, automation | TechTarget
SearchSecurity.com· 2 days agoSalesforce was an early adopter of generative AI, seizing on large language model technology from OpenAI to integrate into its own applications. It now gives customers access to multiple third-party ...
How analyzing churn rate can uncover customer loyalty
Fortune· 24 hours agoChurn rate is a business metric that measures the percentage of clients who decide to stop using your product or service, such as not renewing their contract or canceling a subscription. Churn ...