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CCI Global Expands Footprint in Kenya with Launch of US$ 50 Million Tatu City Call Centre
FOX 4 Kansas City· 3 days agoCCI Global, Africa's leading outsourcing firm, proudly announces the grand opening of its Tatu City ...
Contact centers see 2024 revenue of $32.16 billion - BusinessWorld Online
BusinessWorld· 7 days agoTHE Contact Center Association of the Philippines (CCAP) said it estimates a 9% increase in revenue...
Amy Tan’s ‘The Backyard Bird Chronicles’, The Nightmare of Customer Service - WHYY
WHYY· 3 days agoA boom in AI chatbots, the outsourcing and decimation of call centers, dead end phone menus and...
Shein’s hiring spree continues
Politico· 2 days agoMORE NEW BUSINESS: Maximus, the administrative services company that holds federal contracts for operating Medicare and Affordable Care Act customer call centers& ...
IBEX Limited (NASDAQ:IBEX) Q3 2024 Earnings Call Transcript
Insider Monkey via Yahoo Finance· 18 hours agoIBEX Limited (NASDAQ:IBEX) Q3 2024 Earnings Call Transcript May 10, 2024 IBEX Limited isn’t one of...
Will Chatbots Eat India's IT Industry? - Slashdot
Slashdot· 3 days agoWhere they excel is in manipulating numbers and symbols, especially within well-defined tasks such as writing bits of computer code. This happens to be the forte of giant existing outsourcing ...
Will chatbots eat India’s IT industry?
The Economist· 4 days agoThis happens to be the forte of giant existing outsourcing businesses—India’s information-technology (IT) companies. Seven of them, including the two...
Telus International CEO delivers blunt assessment of firm's performance: 'very disappointed' -...
SiliconANGLE· 2 days agoDespite issuing an upbeat press release and reaffirming full-year guidance, the company is clearly...
For Conn. parents, special education meetings with schools are ‘a battlefield’
Rhode Island Current via Yahoo News· 16 hours agoAt least once a year, parents of students with disabilities enter a meeting with school district...
1 in 8 adults in the US has taken Ozempic or another GLP-1 drug, KFF survey finds
WCVB Boston· 19 hours agoAbout 1 in 8 adults in the United States has used a GLP-1 drug like Ozempic or Mounjaro at some...