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CCI Global Expands Footprint in Kenya with Launch of US$ 50 Million Tatu City Call Centre
FOX 4 Kansas City· 11 hours agoCCI Global, Africa's leading outsourcing firm, proudly announces the grand opening of its Tatu City ...
Shein’s hiring spree continues
Politico· 38 minutes agoMORE NEW BUSINESS: Maximus, the administrative services company that holds federal contracts for operating Medicare and Affordable Care Act customer call centers& ...
Telus CEO delivers blunt assessment of firm's performance: 'very disappointed' - SiliconANGLE
SiliconANGLE· 1 hour agoDespite issuing an upbeat press release and reaffirming full-year guidance, the company is clearly...
Calls for universities to divest endowments tied to Israel may be easier said than done
UPI· 9 hours agoA person sits at a pro-Palestinian encampment at the University of Southern California (USC) in Los...
Contact centers see 2024 revenue of $32.16 billion - BusinessWorld Online
BusinessWorld· 4 days agoTHE Contact Center Association of the Philippines (CCAP) said it estimates a 9% increase in revenue...
Ascension redirects ambulances after suspected ransomware attack
BleepingComputer· 5 hours agoAscension, a major U.S. healthcare network, is diverting ambulances from several hospitals due to a...
The Navy is turning away people who are ready and willing to fight for Britain
The Telegraph via Yahoo News· 1 day agoAs the world enters a new and dangerous phase, it seems as if Britain has been caught napping....
Amy Tan’s ‘The Backyard Bird Chronicles’, The Nightmare of Customer Service - WHYY
WHYY· 2 days agoA boom in AI chatbots, the outsourcing and decimation of call centers, dead end phone menus and...
Will Chatbots Eat India's IT Industry? - Slashdot
Slashdot· 9 hours agoWhere they excel is in manipulating numbers and symbols, especially within well-defined tasks such as writing bits of computer code. This happens to be the forte of giant existing outsourcing ...
Drug shortages: What to do when you can’t get your medicine
Deseret News via Yahoo News· 20 hours agoBut many insurance companies have on their drug formulary only the generic form. So all patients can...
