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Strong Dollar, Higher US Wages Boost Philippine Call Centers
Bloomberg via Yahoo Finance· 6 days ago(Bloomberg) -- A strong US dollar and rising American wages are helping Philippine call centers...
Amy Tan’s ‘The Backyard Bird Chronicles’, The Nightmare of Customer Service - WHYY
WHYY· 13 hours agoA boom in AI chatbots, the outsourcing and decimation of call centers, dead end phone menus and...
Alight, Inc. (NYSE:ALIT) Q1 2024 Earnings Call Transcript
Insider Monkey via Yahoo Finance· 1 hour agoAlight, Inc. (NYSE:ALIT) Q1 2024 Earnings Call Transcript May 9, 2024 Alight, Inc. isn’t one of the...
Contact centers see 2024 revenue of $32.16 billion - BusinessWorld Online
BusinessWorld· 3 days agoTHE Contact Center Association of the Philippines (CCAP) said it estimates a 9% increase in revenue...
Will chatbots eat India’s IT industry?
The Economist· 10 hours agoThis happens to be the forte of giant existing outsourcing businesses—India’s information-technology (IT) companies. Seven of them, including the two...
Why domestic U.S. production for lifesaving drugs is mandatory or innovation will die | Guest
The Oklahoman via Yahoo Finance· 5 hours agoWe call on the U.S. Congress to move the BIOSECURE Act forward to create a more competitive...
The Navy is turning away people who are ready and willing to fight for Britain
The Telegraph via Yahoo News· 9 hours agoAs the world enters a new and dangerous phase, it seems as if Britain has been caught napping....
Earnings call: Olympic Steel reports solid Q1 2024 results amid market challenges By Investing.com
Investing.com· 5 days agoOlympic Steel, Inc. (ZEUS), a leading national metals service center, reported solid financial...
Inside UCLA's Palestinian Solidarity Encampment — Before Police Tore It Apart
HuffPost· 7 days ago“There were groups of students, maybe 1,000 students or so, surrounding the encampments in different...
Skills Development in IT-BPM Sector: Learning new languages and big data analytics - BusinessWorld...
BusinessWorld· 2 days ago-BPM) industry in the coming years. As regards augmented growth of the functions or services...