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Strong Dollar, Higher US Wages Boost Philippine Call Centers
Bloomberg via Yahoo Finance· 5 days ago(Bloomberg) -- A strong US dollar and rising American wages are helping Philippine call centers...
Contact centers see 2024 revenue of $32.16 billion - BusinessWorld Online
BusinessWorld· 2 days agoTHE Contact Center Association of the Philippines (CCAP) said it estimates a 9% increase in revenue...
Christus enters 'joint venture' with private equity-backed staffing firm
Tribune via AOL· 10 hours agoMay 7—The Texas organization that owns Santa Fe's Christus St. Vincent Regional Medical Center has entered into a new pact with a Georgia-based private equity-backed staffing ...
Inside UCLA's Palestinian Solidarity Encampment — Before Police Tore It Apart
HuffPost· 5 days ago“There were groups of students, maybe 1,000 students or so, surrounding the encampments in different...
CNBC's Inside India newsletter: Will AI make or break India?
CNBC· 6 days agoWhen fintech firm Klarna said it was using artificial intelligence to provide customer service...
Skills Development in IT-BPM Sector: Learning new languages and big data analytics - BusinessWorld...
BusinessWorld· 21 hours ago-BPM) industry in the coming years. As regards augmented growth of the functions or services...
Earnings call: Olympic Steel reports solid Q1 2024 results amid market challenges By Investing.com
Investing.com· 4 days agoOlympic Steel, Inc. (ZEUS), a leading national metals service center, reported solid financial...
transcosmos adds T-GPT, its proprietary chatbot powered by GenAI to its DX platform that optimizes...
PRWeb· 2 hours agoWith T-GPT in place, the hybrid chat services respond to end-user inquiries in natural language at any time. With the power of this advanced technology, transcosmos drastically cut the time required for a range of operations.
Officials ‘shell shocked’ by $299M DMV funding increase
KLAS articles via Yahoo News· 6 days agoElected officials expressed harsh criticism toward Nevada Department of Motor Vehicles leadership...
GCCs in India Are Facing a Branding Problem
Analytics India Magazine· 5 hours agoIndia is increasingly becoming a top choice for Global Capability Centers (GCCs). Currently, there are over 1,500 GCCs in India, and the number is slated to go up to 2,400 ...