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CCI Global Expands Footprint in Kenya with Launch of US$ 50 Million Tatu City Call Centre
WROC Rochester· 4 days agoCCI Global, Africa's leading outsourcing firm, proudly announces the grand opening of its Tatu City ...
Fintech firm Klarna says 90% of its employees are using generative AI daily
CNBC· 1 hour agoSwedish financial technology company Klarna said Tuesday that nearly 9 out of 10 employees in its...
Amy Tan’s ‘The Backyard Bird Chronicles’, The Nightmare of Customer Service - WHYY
WHYY· 5 days agoA boom in AI chatbots, the outsourcing and decimation of call centers, dead end phone menus and...
Christus enters 'joint venture' with private equity-backed staffing firm
The Santa Fe New Mexican via Yahoo Finance· 6 days agoMay 7—The Texas organization that owns Santa Fe's Christus St. Vincent Regional Medical Center has entered into a new pact with a Georgia-based private equity-backed staffing ...
Foxconn upbeat on AI demand, stands by Sharp following writedown
Reuters via Yahoo Finance· 5 hours agoFoxconn, the world's largest contract electronics maker and Apple's top iPhone manufacturer, said on...
Shein’s hiring spree continues
Politico· 4 days agoMORE NEW BUSINESS: Maximus, the administrative services company that holds federal contracts for operating Medicare and Affordable Care Act customer call centers& ...
Harris County inmate moved to Louisiana jail due to overcrowding, dies in custody - mom demands...
FOX 26 Houston· 4 days agoSarah Knight recently officiated the funeral of her son, 29-year-old Jaleen Anderson. Due to...
Will Chatbots Eat India's IT Industry? - Slashdot
Slashdot· 4 days agoWhere they excel is in manipulating numbers and symbols, especially within well-defined tasks such as writing bits of computer code. This happens to be the forte of giant existing outsourcing ...
Earnings call: Adecco Group reports stable Q1 revenue, aims for cost savings
Investing.com· 3 days agoIn the first quarter, Adecco Group (SIX: ADEN .SW) maintained stable revenue of €5.7 billion, with a...
Will chatbots eat India’s IT industry?
The Economist· 5 days agoThis happens to be the forte of giant existing outsourcing businesses—India’s information-technology (IT) companies. Seven of them, including the two...