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- CNN - Breaking News, Latest News and Videos
  CNN.com· 1 hour ago
  Applebee's doesn't want to take those calls anymore. More than half of Applebee's roughly 1,575 US locations already use call centers for phone orders, ...
- Investigation: Broward 911 call center workers log so much OT because of understaffing that they can...
  Sun-Sentinel· 1 hour ago
  Broward County’s emergency 911 centers are so gravely understaffed that workers routinely log...
- Critical fire weather expected again today on the Plumtaw Fire | The Pagosa Springs SUN
  The Pagosa Springs Sun· 19 hours ago
  No further evacuations or pre-evacuations have been ordered. For evacuation information, contact the...
- Essentia Health working to resolve long call center wait times
  Grand Rapids Herald-Review· 16 hours ago
  Like many health systems across the country, Essentia Health is confronting staffing challenges that extend beyond direct patient care. One of the areas especially impacted ...
- Mayor pushes for $15M revamp of Atlanta's 911 call center on upcoming ballot
  FOX 5 Atlanta· 4 days ago
  Atlanta's 911 call center has experienced everything from power outages to technical problems in the...
- 'People die outside': Scores refuse to leave Ukrainian metro
  The Raw Story· 22 hours ago
  Scores of people are camping out in the metro system of Ukraine's city of Kharkiv, still fearful of...
- Ciena takes aim at the ‘ticket-less’ call center
  CIO· 4 days ago
  The decision to transform Ciena’s support system has meant letting go of its call center partner and instead shifting its operations ...
- Lives on the line: Working Wyo’s first statewide suicide prevention hotline
  Wyoming Tribune-Eagle· 3 hours ago
  As office workers across the city prepare to head home, the telephone operators at the Suicide...
- Atlanta mayor addresses issues at 911 call center
  WXIA-TV Atlanta· 4 days ago
  Every day 3,000 calls go through the 911 call center, with more than 1.2 million calls each year, according to the agency's director. During a tour of...
- Perspective | Inflation-linked U.S. bonds crashed the TreasuryDirect website
  Washington Post· 1 day ago
  A day later, TreasuryDirect, the website that people have to use to purchase the bonds, crashed. “As...