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How to make the most out of call center scheduling?
TechBullion· 1 week agoDo you want your call center or sales department to work flawlessly with no interruption or losses? Nothing is surprising in automation tools used for &...
Small Business - The Roanoke-Chowan News-Herald | The Roanoke-Chowan News-Herald
Roanoke-Chowan News-Herald· 1 week agoAlan Pepperman, Call Center Software Industry Veteran, Joins TCN as Vice President of Sales PR Newswire ST. GEORGE, Texas, April 15, ...
Discover (DFS), Google Cloud Team Up to Boost Customer Service
Zacks via Yahoo Finance· 2 weeks agoDiscover Financial (DFS) will leverage Vertex AI, Google Cloud's AI platform, to equip its around...
Resilient voice is key to improving the taxpayer experience
Federal News Network· 2 weeks agoTax season serves as an important reminder that for some federal organizations, huge surges in...
The SaaS Surge: 3 Unstoppable Stocks to Propel Your Portfolio to New Heights
InvestorPlace· 20 hours agoSuch companies are known as software-as-a-service (SaaS) providers. Here are three unstoppable SaaS...
Carbyne Achieves Cal OES Certification, Expands Reach to Provide Emergency Call Handling Solutions...
WPRI Providence· 4 days agoAs a result of receiving the Cal OES certification, Carbyne's state-of-the-art call handling platform, APEX is now available for purchase by emergency contact< ...
Going cloud optional for the deskless workforce
TechRadar· 1 day agoMost applications are built to rely on the cloud. The challenges of cloud over-dependency are most apparent in industries such as aviation, quick-service...
Less burnout for doctors, better clinical trials, among the benefits of AI in health care
CNBC· 3 hours agoHands, tablet and doctor with body hologram, overlay and dna research for medical innovation on app....
Five9 Target of Unusually Large Options Trading (NASDAQ:FIVN)
ETF DAILY NEWS· 2 weeks agoFive9, Inc. (NASDAQ:FIVN – Get Free Report) saw unusually large options trading on Tuesday. Following the transaction, the chief operating officer now owns 129,559 shares in the company, valued ...
The Eclipse Foundation Unveils Open Community Experience (OCX), Europe’s Premier Event for Open...
Morningstar· 5 days agoThis inaugural event will be a catalyst for open collaboration and innovation, covering a diverse range of community-curated open source topics, including automotive & mobility, embedded IoT ...