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Balto Named Automation Solution of the Year Finalist at 2024 CCW Excellence Awards
The Joplin Globe· 16 hours agoST. LOUIS, MO / ACCESSWIRE / May 14, 2024 / Balto, the first company to provide real-time guidance to contact centers, has been named as a finalist in the ...
Mastering the Transformation of the AI Contact Center
CMSWire· 7 days agoGenerative AI is setting new standards in customer service, marketing, and sales with a 42% focus on...
Nlyte Software Named Leader by G2 for Data Center Infrastructure Management
WKBN 27 Youngstown· 17 hours agoNlyte® Software, a leading provider of data center infrastructure management solutions, has been named a leader by G2 Grid® in the Data Center& ...
Are You a Momentum Investor? This 1 Stock Could Be the Perfect Pick
Zacks via Yahoo Finance· 17 hours agoRingCentral (RNG) RingCentral is a leading provider of contact center software-as-a-service (SaaS) ...
Introducing Triune™ Rx Medicated Eyelid Treatmen | Newswise
Newswise· 1 day agoOCuSOFT Inc., member company of the Southwest Research & Technology Center (SWRTC) housed on its campus grounds, is pleased to announce the licensing of it
His Wife Vanished in Spain. How His Texts to a Woman He Met Online Made Him the Suspect
People via Yahoo News· 1 day agoThe Knezeviches owned EOX Technology Solutions Inc., which does computer support for South Florida...
Aviation Festival Americas 2024 Has Partnered With RozieAI for a Smarter Event Experience
Digital Journal· 2 days agoSpecializing in experience design, digital engagement, and smart contact center solutions, we apply artificial intelligence and behavioral ...
‘Unexpected influx’: Norfolk officials share concerns about turning former state prison into shelter
WFXT via Yahoo News· 1 day agoTown officials will meet in the coming days to discuss the impacts to the community of the state...
Essity invests in new R&D center in France
WKBN 27 Youngstown· 1 day agoHygiene and health company Essity is investing in a new global center for research and development, in Alsace, France, dedicated to tissue hygiene products. The state-of-the-art ...
How can AI improve back-office operations?
Private Banker International via Yahoo Finance· 21 hours agoGovernment data has recently shown that one of the most commonly adopted AI solutions within the UK is ‘natural language processing’ at 8%. Sometimes...