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Retell AI lets companies build 'voice agents' to answer phone calls
TechCrunch· 1 day agoCall centers are embracing automation. According to research firm TechSci Research, the global...
Enghouse announces expansion of our cloud contact center technology in the Middle East through our...
WTNH-TV New Haven· 4 days agoEnghouse Interactive, a global leader in contact center and video technology solutions, is proud to...
Staying agile in the contact center industry: The role of the connected agent
CIO· 4 days agoIn today’s experience economy where customer experience is paramount, the concept of a connected...
Mastering the Transformation of the AI Contact Center
CMSWire· 2 days agoGenerative AI is setting new standards in customer service, marketing, and sales with a 42% focus on...
How Contact Centers Can Innovate Without Disruption
Government Technology· 4 days agoHow have contact centers evolved in the past few years? During the pandemic there was a need for secure systems that met government regulations and enabled ...
Cresta Named a Leader in Real-Time Revenue Execution Platforms in Independent Analyst Evaluation
The West Side Index & Gustine Press-Standard· 1 day agoCresta, the end-to-end generative AI platform for contact centers, has been named a Leader in The Forrester Wave™: Real-Time Revenue Execution Platforms ...
TTEC Holdings, Inc. (NASDAQ:TTEC) Q1 2024 Earnings Call Transcript
Insider Monkey via Yahoo Finance· 2 hours agoTTEC Holdings, Inc. (NASDAQ:TTEC) Q1 2024 Earnings Call Transcript May 10, 2024 TTEC Holdings, Inc....
Why RingCentral (RNG) is a Top Growth Stock for the Long-Term
Zacks via Yahoo Finance· 10 hours agoThis Score examines things like projected and historical earnings, sales, and cash flow to find...
Modern Vision Centers: Redefining the Patient Eye Care Experience Through a Fusion of Expertise,...
WKBN 27 Youngstown· 3 days agoModern Vision Centers (MVC), a revolutionary network of premier optometry, medical ophthalmology, and refractive surgery practices, proudly announces its official debut, offering ...
TTEC Holdings Inc (TTEC) Reports Mixed Q1 2024 Results: Navigates Challenges While Meeting Key ...
GuruFocus.com via Yahoo Finance· 5 hours agoTTEC Engage, which generates the majority of the revenue, offerssolutions that enhance customer...