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Enghouse announces expansion of our cloud contact center technology in the Middle East through our...
WTNH-TV New Haven· 6 days agoEnghouse Interactive, a global leader in contact center and video technology solutions, is proud to...
Mastering the Transformation of the AI Contact Center
CMSWire· 4 days agoGenerative AI is setting new standards in customer service, marketing, and sales with a 42% focus on...
How Contact Centers Can Innovate Without Disruption
Government Technology· 5 days agoHow have contact centers evolved in the past few years? During the pandemic there was a need for secure systems that met government regulations and enabled ...
Retell AI lets companies build 'voice agents' to answer phone calls
TechCrunch· 3 days agoCall centers are embracing automation. According to research firm TechSci Research, the global...
TELUS International (Cda) (NYSE:TIXT) Sees Strong Trading Volume After Earnings Beat
ETF DAILY NEWS· 5 hours agoShares of TELUS International (Cda) Inc. (NYSE:TIXT – Get Free Report) saw strong trading volume on...
Schools turn to artificial intelligence to spot guns as companies press lawmakers for state funds
Associated Press via Yahoo News· 2 hours agoKansas could soon offer up to $5 million in grants for schools to outfit surveillance cameras with...
Modern Vision Centers: Redefining the Patient Eye Care Experience Through a Fusion of Expertise,...
WTNH-TV New Haven· 5 days agoModern Vision Centers (MVC), a revolutionary network of premier optometry, medical ophthalmology, and refractive surgery practices, proudly announces its official debut, offering ...
Staying agile in the contact center industry: The role of the connected agent
CIO· 6 days agoIn today’s experience economy where customer experience is paramount, the concept of a connected...
Kore.ai's Research Reveals Historic Shift as Contact Center Agents and Consumers Increasingly Prefer...
The Daily Reflector· 5 days agoORLANDO, Fla., May 7, 2024 /PRNewswire/ -- Kore.ai, a leader in enterprise conversational and generative AI platform technology, has unveiled its annual 2024 Agent Experience (AX) and Customer Experience (CX)
Serotonin Centers to Rejuvenate San Diego with Latest Franchise Signing
Tehachapi News· 2 days agoSerotonin Centers, the nation's fastest-growing anti-aging/longevity franchise, has announced plans...