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CX Exchange 2024: HCLSoftware’s Michael Roe on keeping people at center of experience design
Federal News Network· 9 hours agoFederal agencies are meeting their customers where they’re at by rethinking how they deliver...
Maybank Goal-Based Investment tool
Retail Banker International via Yahoo Finance· 5 hours agoThe bank says the investment feature empowers customers to achieve their financial goals through a seamless digital experience. And it avoids the need...
Sunil Wadhwa Joins Kong as Chief Customer Officer
The Yuma Sun· 1 day agoKong Inc., a leading developer of cloud API technologies, today welcomed Sunil Wadhwa as Chief Customer Officer. In his new role, Wadhwa will lead all...
What retail can teach financial services about improving customer interaction
Retail Banker International via Yahoo Finance· 16 hours agoThis article will discuss what the retail sector can teach financial services (FS) (i.e. investment...
Frontegg Supports Rapidly Growing Client Base, Appointing Oren Yaqobi as VP of Customer Success
WKBN 27 Youngstown· 1 day agoFrontegg, a premier customer identity and access management (CIAM) platform, is excited to announce the appointment of Oren Yaqobi as the Vice President ...
Audinate Adds Major New Features to Dante Connect
TV Technology via Yahoo News· 10 hours ago“At SSL, we aim to provide technology that enables our customers to work efficiently. By natively integrating Dante into the System T cloud...using the...
Council Post: Powering Through Frequent Outages With Strategic Customer Communications
Forbes· 3 days agoRick Watkin is President & CEO of KUBRA, a leading provider of customer experience management...
Looking for a remote job in Washington state? These nine pay six figures & are hiring now
Bellingham Herald mcclatchy via Yahoo Finance· 14 hours agoSet goals for the team, create plans to execute those goals and a method of measuring the team’s...
How Regtech Reshapes Customer Experiences
CMSWire· 4 days agoRegtech simplifies compliance, streamlines data processing and secures customer interactions. Leveraging AI and ML, regtech improves customer touchpoints...
3 Keys to Becoming Your Customer's First Choice | Entrepreneur
Entrpreneur· 1 day agoIn my 25 years of experience rolling out customer experience programs, the best businesses focus on...
