Search results
Cracking AI and Outsourcing Conundrums (Part 3): Are You Sure You Know Where and How Your Providers...
JD Supra· 1 day agoIn Part 2, we dove into the conundrum of balancing a company’s need for enhanced quality checks with the desire (by the company and the outsourcing provider) to drive productivity ...
Navigating IT Support Outsourcing in Scotland
TechBullion· 22 hours agoAn interesting overview outlining the challenges and solutions in outsourcing IT support in Scotland, including limited flexibility with service...
Horatio Honored As Dual Winners STEVIE® AWARD WINNER In 2024 Stevie® Awards For Sales & Customer ...
FOX 23 News Albany· 7 days agoHoratio, the customer service outsourcing company disrupting the industry at large, has been named...
Unlock Amazing CX with Emotional Intelligence
CMSWire· 7 days agoEnhanced customer loyalty. Prioritizing EQ in customer service cultivates deep loyalty and engagement. Emotional intelligence in CX distinguishes ...
What Are IT Services and Why Are They Important?
TechBullion· 4 hours agoIn today’s digital age, technology has become an integral part of our lives, both personally and professionally. As businesses continue to embrace...
Why Invest in Professional IT Support Services?
TechBullion· 20 hours agothe increasing complexity of technology and the ever-evolving threat landscape. This is where professional it support services come into play
Broadvoice Expands Channel Partner Program in CCaaS Market with Veteran CX Hires
TMCnet.com· 1 day agoBroadvoice, a provider of omnichannel contact center and unified communication solutions for SMBs and business process outsourcing firms, expanded its growing Channel Partner Program in the CCaaS market.
Just cheap labour? Virtual cashier trend sparks debate about remote-work ethics
South China Morning Post· 5 days agoGoldstein...s tweet has received over 18 million views and spawned a variety of takes on the use of ...
Cove Street Capital Q1 2024 Letter To Shareholders
Seeking Alpha· 24 minutes agoCove Street Capital manages assets for a global mix of institutions, foundations, family offices, and high net worth individuals on a separate account,...
Small Business - The Brewton Standard | The Brewton Standard
The Brewton Standard· 2 days agoIn today's fast-paced business world, entrepreneurs and businesses are constantly seeking ways to streamline their operations and increase efficiency. One increasingly popular solution is hiring ...