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1. • 

     Telus CEO delivers blunt assessment of firm's performance: 'very disappointed' - SiliconANGLE

     SiliconANGLE· 4 hours ago

     Customer experience service and technology Telus International Inc. reported declining revenue and...

2. • 

     IBEX Ltd (IBEX) Q3 Fiscal 2024 Earnings: Adjusted EPS Beats Estimates Amidst Revenue Dip

     GuruFocus.com via Yahoo Finance· 6 hours ago

     Company Overview IBEX Ltd operates primarily in the business process outsourcing segment,...

3. • 

     Kelly Services Inc (KELYA) Q1 Earnings: Adjusted EPS Outperforms, Revenue Dips Amid Strategic Shifts

     GuruFocus.com via Yahoo Finance· 7 hours ago

     Financial Performance For Q1 2024, Kelly Services posted revenue of $1.05 billion, marking a 17.6%...

4. • 

     Council Post: Breaking The Top Five Myths On Outsourcing Software Development

     Forbes· 2 days ago

     As SVP, Professional Services at BairesDev, Damian oversees the entire customer relations life...

5. • 3 IT Services Stocks to Buy From a Challenging Industry

     Zacks· 21 hours ago

     IT Services industry participants are suffering from challenging macroeconomic conditions that are elongating the sales cycle. The Zacks Computers – IT Services< ...

6. • 

     Amy Tan’s ‘The Backyard Bird Chronicles’, The Nightmare of Customer Service - WHYY

     WHYY· 2 days ago

     A boom in AI chatbots, the outsourcing and decimation of call centers, dead end phone menus and...

7. • Shein’s hiring spree continues

     Politico· 3 hours ago

     MORE NEW BUSINESS: Maximus, the administrative services company that holds federal contracts for operating Medicare and Affordable Care Act customer call ...

8. • 

     How packaging OEMs are winning talent wars

     Packaging Gateway via Yahoo Finance· 2 days ago

     Exploring how OEMs are developing innovative strategies to attract and retain skilled technicians for top equipment performance and customer...

9. • Will Chatbots Eat India's IT Industry? - Slashdot

     Slashdot· 11 hours ago

     Where they excel is in manipulating numbers and symbols, especially within well-defined tasks such as writing bits of computer code. This happens to be the forte of giant existing outsourcing ...

10. • 

      'We move this city': UTA trustees get earful from transit employees over outsourcing plans

      Salt Lake City Weekly· 3 days ago

      "You will be hearing from us," Imelda Piep warned board members, "and I can tell you, they’re not...