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How to harness customer insights in the age of information overload
Retail Dive· 5 hours agoHalf of organizations say they lack effective communication between departments when aligning on CX data and customer feedback, and 43% admit to a lack of clarity on how to ...
Survey reveals how women small business owners measure success
Clayton News Daily· 1 hour agoOne in four female small business owners has taken a pay cut in the past year, according to new...
Delta, Southwest get top marks for customer satisfaction in J.D. Power airline survey
USA TODAY· 5 days agoDelta Air Lines and Southwest Airlines received top marks in J.D. Power’s North American airlines ...
If You Do One Thing to Improve Customer Satisfaction, Do This
The Motley Fool via AOL· 3 days agoBut you should at least have a ballpark estimate of how satisfied your customers are feeling with...
Sweetgreen is selling steak for the first time, and it hopes the pricey add-on will bring...
Business Insider· 3 hours agoThe caramelized garlic steak is Sweetgreen's priciest protein, and its CEO said customers are hungry...
Birmingham Water Works ranks last — again — in customer satisfaction survey
Birmingham News· 7 days agoThe Birmingham Water Works received the lowest score among 19 utilities in the Southeast in the...
BWW promising more improvements after ranking last again in customer satisfaction in J.D. Power ...
WBRC Fox 6 Birmingham· 7 days agoThe new J.D. Power Residential Water Utility Customer Satisfaction Survey results just released show...
Car Dealers Express Doubt About Rapid Adoption of Electric Vehicles Despite Government Mandates
The New York Sun· 7 hours agoAmerican car dealers are not optimistic about the future of electric vehicles, according to a new ...
Why Your Small Business Needs a Customer Retention Strategy
The Motley Fool via AOL· 3 days agoCollecting customer feedback can be as low-tech as using old-fashioned comment cards printed on...
Small Business - Shelby County Reporter | Shelby County Reporter
The Shelby County Reporter· 19 minutes agoENVESTNET AND SALESFORCE PARTNER TO ENHANCE EXPERIENCES FOR FINANCIAL PLANNERS PR Newswire BERWYN, Pa., May 13, 2024 Partnership to Provide Seamless Financial Planning Experiences for Financial ...