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If You Do One Thing to Improve Customer Satisfaction, Do This
The Motley Fool via AOL· 19 hours agoBut you should at least have a ballpark estimate of how satisfied your customers are feeling with...
Why Your Small Business Needs a Customer Retention Strategy
The Motley Fool via AOL· 22 hours agoCollecting customer feedback can be as low-tech as using old-fashioned comment cards printed on...
Tesla’s profitable Supercharger network is in limbo after Musk axed the entire team
TechCrunch· 3 hours agoAt the start of the year, Tesla’s Supercharger team was tasked with the impossible. “We were on an...
Airlines ranked on customer satisfaction: Frontier is dead last
San Francisco Chronicle· 7 hours agoIn this week’s news, the latest J.D. Power survey of airline customer satisfaction reveals the...
Live Tallahassee storm updates: City expects to restore power to 75% of customers by 8 p.m.
Tallahassee Democrat via Yahoo News· 7 hours agoTallahassee electric customers can report outages and get updates on the city's restoration efforts...
Delta, Southwest get top marks for customer satisfaction in J.D. Power airline survey
USA TODAY· 3 days agoDelta Air Lines and Southwest Airlines received top marks in J.D. Power’s North American airlines ...
Birmingham Water Works ranks last — again — in customer satisfaction survey
Birmingham News· 5 days agoThe Birmingham Water Works received the lowest score among 19 utilities in the Southeast in the...
BWW promising more improvements after ranking last again in customer satisfaction in J.D. Power ...
WBRC Fox 6 Birmingham· 5 days agoThe new J.D. Power Residential Water Utility Customer Satisfaction Survey results just released show...
Transportation, consumer agencies review fairness of airline and credit card reward programs
WSOC via Yahoo Finance· 29 minutes agoThere is fierce competition within the industry for both customer and credit card loyalty, and...
Walmart shopper fumes after store's self-checkout change & only five lanes open
The US Sun· 14 hours agoA SHOPPER has slammed Walmart's new business model after only five self-checkout lanes were open at...