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McDonald’s launches a $5 meal as Applebee’s and Chili’s swoop in on fast-food customers
The Today Show via AOL· 5 hours agoMcDonald’s is trying to lure customers back with meal deals while Applebee’s and Chili’s attempt to...
The new value equation at restaurants
Nation's Restaurant News· 12 hours agoAccording to data from Technomic, customers are roughly as price-conscious now as they were just before the pandemic. In a survey, half of customers ...
TD launches new generative AI pilots to help empower colleagues
Retail Banker International via Yahoo Finance· 9 hours ago"We are taking a thoughtful approach that prioritises security to help protect our customers and...
AI In CRM: How AI is Reshaping Customer Experiences
eWeek· 11 hours agoCustomer relationship management (CRM) systems have been transformed through the power of artificial intelligence, providing businesses with a smarter...
April CPI Report: Inflation Up 3.4% on the Year
The Wall Street Journal· 2 days agoHere are the high-level numbers, compared with the expectations of a survey of economists by The Wall Street Journal: + Consumer-price index up 0.3% from...
AI Customer Experience Enhancements For Call Centers Unveiled By Bigly Sales
Digital Journal· 5 hours agoMore details can be found at https://biglysales.com/ Bigly's recent pieces discuss the key ways in which its AI can impact customer relations, including its potential role ...
Majority of Japanese Firms Says Weak Yen Hurts Profits: Survey
Bloomberg· 3 hours agoA majority of Japanese companies considers the yen’s recent weakness a negative factor for their...
Now There Is No Excuse For Not Closing The Loop On Customer Feedback
Forbes· 1 day agoIt’s pretty safe to say that most businesses ask their customers for feedback these days. The first...
Survey: New Disney-Fox-WBD Sports Streamer May Hurt Pay TV Sub Counts
TV Technology via Yahoo Sports· 11 hours agoThe data comes from March and April 2024, when Aluma Insights surveyed 2,032 US adults that use a...
Why Your Small Business Needs a Customer Retention Strategy
The Motley Fool via AOL· 6 days agoCollecting customer feedback can be as low-tech as using old-fashioned comment cards printed on...