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If You Do One Thing to Improve Customer Satisfaction, Do This
Motley Fool via Yahoo Finance· 6 hours agoBut you should at least have a ballpark estimate of how satisfied your customers are feeling with...
Why Your Small Business Needs a Customer Retention Strategy
Motley Fool via Yahoo Finance· 9 hours agoCollecting customer feedback can be as low-tech as using old-fashioned comment cards printed on...
Birmingham Water Works ranks last — again — in customer satisfaction survey
Birmingham News· 4 days agoThe Birmingham Water Works received the lowest score among 19 utilities in the Southeast in the...
Delta, Southwest get top marks for customer satisfaction in J.D. Power airline survey
USA TODAY via AOL· 3 days agoDelta Air Lines and Southwest Airlines received top marks in J.D. Power’s North American airlines ...
Schwab, Goldman Sachs Are Tops in Online Banking Satisfaction, but Customers Want More
Barrons.com· 1 day agoA new J.D. Power survey shows that demand for online-only banking is growing, but so is customer...
BWW promising more improvements after ranking last again in customer satisfaction in J.D. Power ...
WBRC Fox 6 Birmingham· 4 days agoThe new J.D. Power Residential Water Utility Customer Satisfaction Survey results just released show...
78% of Americans Agree Higher Menu Prices Have Made Dining Out More Challenging This Year, Givex ...
Valley City Times Record· 2 days agoCHICAGO, May 9, 2024 /PRNewswire/ - Givex, (TSX: GIVX) (OTCQX: GIVXF), the cloud-based global ...
Sprinklr adds function-specific AI bots and enters customer survey market - SiliconANGLE
SiliconANGLE· 4 days agoCustomer experience management software firm Sprinklr Inc. today announced a new generative artificial intelligence-driven “copilot” that can be used by multiple organizational ...
Customer satisfaction falls at digital banks, J.D. Power says
American Banker via Yahoo Finance· 1 day agoDepositors are still flocking to online-only banking platforms offered by companies such as Ally,...
38% of companies lack an ESG strategy – GlobalData survey
Investment Monitor via Yahoo Finance· 17 hours agoThis is in stark contrast to pressure from workers, which only 4% of survey respondents consider to...