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Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service...
Tehachapi News· 3 days agoPlayvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers...Freshworks Customer Service Applications via ...
Make Holistic Wellness a Cornerstone of Your Associate Value Proposition
FOX 23 News Albany· 4 days agoWellness is more than physical health; it includes emotional, financial and social health as well....
Who owns TikTok? US ban moves a step closer after bill is approved
Evening Standard via Yahoo News· 2 days agoUsage data: This includes information about how users interact with the app, such as the videos they...
Threads now has over 150 million monthly active users, set to challenge Elon Musk-owned X
Mashable· 1 day agoInstagram Threads has also seen a growth in its monthly active users, reaching over 150 million from 130 million in February. During an earnings call with analysts, Meta's Founder and CEO, Mark ...
How Does AI Enhance Customer Engagement?
TechBullion· 6 days agoHow Does AI Enhance Customer Engagement? We've gathered insights from marketing experts on the role of AI in boosting customer engagement
CX Exchange 2024: DCSA’s Mark Pekrul on bringing more transparency to clearance process
Federal News Network· 3 hours agoThe Defense Counterintelligence and Security Agency is one of the federal government’s newest high...
The 'peak boomer' crisis might only get worse: A fifth of Americans 50 and up have no retirement...
Business Insider· 5 hours agoAmericans say they don't have enough money for retirement, with a solid chunk having no savings at...
SEPTA needs a ‘Bus Rider Revolution’ | Opinion
Philly.com· 11 hours agoThe SEPTA Bus Revolution aims to modernize Philadelphia’s aging bus system, which has stagnated for decades. Despite three years of community engagement...
Boeing donates $100K to Slidell recovery efforts
WWL-TV, Channel 4 New Orleans· 7 days agoThe company also has gift-match programs where the company will match a qualifying employee's contributions to support tornado relief efforts. “Boeing is...
Raising Cane's Explosive Growth Begins and Ends with Culture - QSR Magazine
QSR· 3 days agoCommunication is crucial to every part of Raising Cane’s business, according to co-CEO and COO AJ...