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Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service...
Tehachapi News· 3 days agoPlayvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers...Freshworks Customer Service Applications via ...
Survey: Back in the office, feds feel mixed on office space functionality
Federal News Network· 4 hours agoAs agencies send their employees back to the office more regularly, some feds are showing up to work...
Make Holistic Wellness a Cornerstone of Your Associate Value Proposition
WCMH Columbus· 4 days agoWellness is more than physical health; it includes emotional, financial and social health as well....
How Does AI Enhance Customer Engagement?
TechBullion· 6 days agoHow Does AI Enhance Customer Engagement? We've gathered insights from marketing experts on the role of AI in boosting customer engagement
Who owns TikTok? US ban moves a step closer after bill is approved
Evening Standard via Yahoo News· 2 days agoUsage data: This includes information about how users interact with the app, such as the videos they...
Community Briefs
Greensboro News & Record· 6 days agoBook discussion
CX Exchange 2024: DCSA’s Mark Pekrul on bringing more transparency to clearance process
Federal News Network· 8 hours agoThe Defense Counterintelligence and Security Agency is one of the federal government’s newest high...
Raising Cane's Explosive Growth Begins and Ends with Culture - QSR Magazine
QSR· 3 days agoCommunication is crucial to every part of Raising Cane’s business, according to co-CEO and COO AJ...
Veterans Affairs Tech Compliance Boss Chet Frith Talks ‘Leading The World’ In Accessibility In...
Forbes· 3 days agoAs I reported, Beard told me the VA works “really hard” to provide accessibility vis-a-vis assistive...
The 'peak boomer' crisis might only get worse: A fifth of Americans 50 and up have no retirement...
Business Insider· 10 hours agoAmericans say they don't have enough money for retirement, with a solid chunk having no savings at...
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