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The Key To An Unforgettable Customer Service Experience
Forbes· 4 days agoThere are two reasons your customer service is unforgettable: either it’s really good or it’s really...
...ANNOUNCES IT WILL CONTINUE TO DISCOUNT INTERNET SERVICE FOR CUSTOMERS AFFECTED BY THE SUDDEN END...
FOX 4 Kansas City· 2 days agoPlanet Networks, a fiber Internet Service Provider, announced today that it will continue to...
83% of decision-makers at service organizations are increasing their AI investments
ZDNet· 21 hours agoThe sixth edition of the tech company's State of Service report surveyed over 5,500 service...
How packaging OEMs are winning talent wars
Packaging Gateway via Yahoo Finance· 2 hours agoExploring how OEMs are developing innovative strategies to attract and retain skilled technicians for top equipment performance and customer...
Man masturbated on call with customer service rep – and she couldn’t hang up, suit says
Kansas City Star via Yahoo News· 7 days agoThe woman’s supervisor said she knew of the customer and that he “sexually harassed other female ...
Bad Customer Service Hall of Shame: 8 Unforgettable Blunders
CMSWire· 7 days agoSmart technology can help companies foresee and address potential customer service issues before...
Premium Bonds fury at 'woeful service' as customer locked out of NS&I account
Daily Express· 1 day agoAn NS&I customer was frustrated to be locked out of their account even though they provided the...
Social Security's customer service worsens amid 'dire' underfunding
Financial Planning via Yahoo Finance· 6 days agoAs Congress battles over shutdowns, Social Security's staff has dwindled to its smallest size in...
Delta Faucet Company Earns Third Consecutive J.D. Power Certification for Outstanding Customer ...
WKBN 27 Youngstown· 2 days agoFor the third consecutive year, Delta Faucet Company, a leader in branded kitchen and bathroom products including faucet fixtures, sinks and accessories, has earned the prestigious J.D. Power ...
Why can't overseas call centers do more to embrace customer service?
Times Herald-Record via Yahoo News· 4 days agoOther reasons include “low talent pools and labor shortages here in the U.S. (and) being able to ...