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Amy Tan’s ‘The Backyard Bird Chronicles’, The Nightmare of Customer Service - WHYY
WHYY· 3 days agoA boom in AI chatbots, the outsourcing and decimation of call centers, dead end phone menus and...
Earnings call: Symbotic reports strong Q2 growth, plans for GreenBox By Investing.com
Investing.com· 5 days agoSymbotic anticipates further growth, projecting third-quarter revenues between $450 million and $470...
Council Post: Breaking The Top Five Myths On Outsourcing Software Development
Forbes· 3 days agoAs SVP, Professional Services at BairesDev, Damian oversees the entire customer relations life...
Telus International CEO delivers blunt assessment of firm's performance: 'very disappointed' -...
SiliconANGLE· 2 days agoCustomer experience service and technology Telus International Inc. reported declining revenue and...
IBEX Limited (NASDAQ:IBEX) Q3 2024 Earnings Call Transcript
Insider Monkey via Yahoo Finance· 2 hours agoIBEX Limited (NASDAQ:IBEX) Q3 2024 Earnings Call Transcript May 10, 2024 IBEX Limited isn’t one of...
'We move this city': UTA trustees get earful from transit employees over outsourcing plans
Salt Lake City Weekly· 4 days ago"You will be hearing from us," Imelda Piep warned board members, "and I can tell you, they’re not...
3 IT Services Stocks to Buy From a Challenging Industry
Zacks· 2 days agoIT Services industry participants are suffering from challenging macroeconomic conditions that are elongating the sales cycle. The Zacks Computers – IT Services< ...
IBEX Ltd (IBEX) Q3 Fiscal 2024 Earnings: Adjusted EPS Beats Estimates Amidst Revenue Dip
GuruFocus.com via Yahoo Finance· 2 days agoCompany Overview IBEX Ltd operates primarily in the business process outsourcing segment,...
How packaging OEMs are winning talent wars
Packaging Gateway via Yahoo Finance· 3 days agoExploring how OEMs are developing innovative strategies to attract and retain skilled technicians for top equipment performance and customer...
Kelly Services Inc (KELYA) Q1 Earnings: Adjusted EPS Outperforms, Revenue Dips Amid Strategic Shifts
GuruFocus.com via Yahoo Finance· 2 days agoFinancial Performance For Q1 2024, Kelly Services posted revenue of $1.05 billion, marking a 17.6%...