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Sweep, a no-code config tool for Salesforce software, raises $28M
TechCrunch· 1 year agoBusinesses often encounter challenges in configuring their customer relationship management (CRM)...
A brief history of CRM: How customer relationship management became one of the most important...
TechRadar via Yahoo News· 3 months agoWoman on a customer service call. Although today’s businesses may be focused on finding the best CRM...
Fresh from controversy, contact center analytics firm Loris raises $12M
TechCrunch· 2 years agoWhile some surveys show that people prefer to talk to a human as opposed to a chatbot, whether...