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How to harness customer insights in the age of information overload
Retail Dive· 58 minutes agoHalf of organizations say they lack effective communication between departments when aligning on CX data and customer feedback, and 43% admit to a lack of clarity on how to ...
Car Dealers Express Doubt About Rapid Adoption of Electric Vehicles Despite Government Mandates
The New York Sun· 4 hours agoAmerican car dealers are not optimistic about the future of electric vehicles, according to a new ...
70% of Hong Kong restaurants ready to loan containers for to-go orders
South China Morning Post· 58 minutes agoGreeners Action surveyed 171 restaurants between March and April and found that 68 per cent of the...
Birmingham Water Works ranks last — again — in customer satisfaction survey
Birmingham News· 7 days agoThe Birmingham Water Works received the lowest score among 19 utilities in the Southeast in the...
Delta, Southwest get top marks for customer satisfaction in J.D. Power airline survey
USA TODAY via AOL· 5 days agoDelta Air Lines and Southwest Airlines received top marks in J.D. Power’s North American airlines ...
Chris Merrill Sits in Hour 1 Happy Mother’s Day! Mother's Day surprise: 05-12-24 - KFI Featured...
iHeartRadio· 3 hours agoMother's Day surprise: More women with children are working than ever before. Survey reveals what moms really want for Mother's Day. Mother's Day gift guide: abortion rights ...
78% of Americans Agree Higher Menu Prices Have Made Dining Out More Challenging This Year, Givex ...
Valley City Times Record· 4 days agoCHICAGO, May 9, 2024 /PRNewswire/ - Givex, (TSX: GIVX) (OTCQX: GIVXF), the cloud-based global ...
Tornado updates: After unprecedented punch, region braces for new severe weather threat
Tallahassee Democrat via Yahoo News· 21 hours agoAnd while the city hopes to have 90% of customers restored by Sunday night, residents in badly hit...
BWW promising more improvements after ranking last again in customer satisfaction in J.D. Power ...
WBRC Fox 6 Birmingham· 7 days agoThe new J.D. Power Residential Water Utility Customer Satisfaction Survey results just released show...
Sprinklr adds function-specific AI bots and enters customer survey market - SiliconANGLE
SiliconANGLE· 6 days agoCustomer experience management software firm Sprinklr Inc. today announced a new generative artificial intelligence-driven “copilot” that can be used by multiple organizational ...