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    • AI Leads A Service-As-Software Paradigm Shift

      Forbes· 6 days ago

      Past decades of automation were all about efficiency: a machine helped a human speed up a variety of tasks. AI companies are leading a transition from Software< ...

    • Analyst Report: Five9, Inc.

      Morningstar Research via Yahoo Finance· 2 days ago

      Five9 offers cloud-native contact center software enabling digital customer service, sales, and marketing engagement. The company’s Virtual Contact Center platform combines ...