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Scottish Power to pay £1.5 million for overcharging customers
PA Media: Money via Yahoo Finance· 1 hour ago“While many consumers will rightly consider switching, Scottish Power must urgently make...
Virgin Media remains most complained about broadband and landline provider
PA Media: Money via Yahoo Finance· 1 hour agoRocio Concha, Which? director of policy and advocacy, said: “At a time when many telecoms firms have...
HILL TAX BRIEF: Lawmakers Are Irked With IRS ID Theft Backlogs
Bloomberg Law· 40 minutes agoLawmakers are pressing the IRS about delays in taxpayers getting their identity-theft issues resolved, even as the agency has been highlighting other customer-service improvements.
Freedom Debt Relief vs. Accredited Debt Relief: Compare Services, Fees, and More
Investopedia· 1 hour agoWhen it comes to customer service, each company has great scores, but Accredited Debt Relief has a...
How Bombardier continues to revolutionize its customer service offering
FlightGlobal· 6 hours agoThis investment in its aftermarket offering mirrors Bombardier’s single-minded focus on business...
Mark Katrick faith column: A late-night call to customer service offers lesson in positivity
Newark Advocate via Yahoo News· 42 minutes agoBeyond that she displayed the outstanding qualities, essential to spiritual direction — empathy,...
Are you unknowingly sabotaging your customer service calls with these blunders?
TechBullion· 2 days agoNo one eagerly picks up the phone to call customer services, but at times, it’s a necessary ordeal....
Federal News Network | IRS seeks $104B for multi-year modernization fund to maintain customer ...
Federal News Network· 12 hours agoThe IRS is telling lawmakers that billions of dollars in multi-year modernization funds are helping the agency provide a level of customer service that ...
Staples' new plan is to recycle nearly everything — and pay their customers for it
The Cool Down via Yahoo News· 3 hours agoMore than pocket change Recycling services are free at Staples, full stop. Beyond that, "We reward ...
Genpact Ranked as Market Leader in HFS Research Inaugural Customer Experience Service Providers...
FOX 5 San Diego· 23 hours ago(NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, announced it has earned the highest ranking in the HFS Research Horizons ...