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They’ve Got Your Back: Meet American’s Customer Service
3BL CSRwire· 3 days agoDaniel: Let's start with the basics: what is American's Integrated Operations Center? Kim: We call...
Airlines plead tech failure after government orders automatic refunds for wronged travelers
Fortune via AOL· 8 hours agoIsom added that the carrier refunded about $2 billion in customer ticket fares in 2023. “We don’t...
American Airlines is cutting some international flights because Boeing can't deliver enough 787...
Business Insider via Yahoo News· 3 days agoAirlines will receive just 3 of the 6 Dreamliners it expected Boeing to deliver this year. American ...
American Airlines will reduce service on these 12 routes to Europe and elsewhere in ongoing Boeing...
Fast Company Magazine· 5 days ago“We’re making these adjustments now to ensure we’re able to re-accommodate customers on affected...
American Airlines ending bus service from Lancaster Airport
Lancaster Online· 3 days agoAmerican Airlines is ending its Landline shuttle bus service between Lancaster Airport and...
American Airlines flight diverted after hitting bird
Newsweek· 2 days agoA meteorologist aboard an American Airlines flight bound for Florida said her flight was diverted to Maryland after it struck a bird while taking off....
Getting back a stolen American Airlines credit - The Points Guy
The Points Guy· 2 days agoAccording to the airline, someone had already taken a flight weeks earlier using her credit....
American Airlines trims three routes from DFW Airport over Boeing delivery issues
Dallas Morning News· 4 days agoBoeing’s aircraft delivery delays are forcing American Airlines to reduce three long-haul routes...
Possible bird strike diverts American Airlines flight, plane lands safely in Baltimore
USA TODAY via Yahoo News· 2 days agoThe aircraft, an Embraer 175, held 69 customers and four crew members. No injuries were reported. A...
Why Miami is heating up as a Charlotte airport destination for American and Frontier
Charlotte Observer via Yahoo Finance· 2 days agoMajor airlines should not underestimate the profit damage that can be done by failing to respond to ...