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Senate scrambles to pass bill improving air safety and service for travelers as deadline nears
WFTV 9 Orlando· 22 minutes agoWASHINGTON — (AP) — The Senate is scrambling to pass a $105 billion bill designed to improve air...
Earnings call: Liquidity Services Inc. posts strong Q2 results, growth ahead By Investing.com
Investing.com· 36 minutes agoLiquidity Services Inc. (NASDAQ:LQDT), a global solution provider in the reverse supply chain with...
EXCLUSIVE: Shake-up at Stitch Fix, With Top Merchandising Exec to Depart
WWD via Yahoo Finance· 21 minutes agoStitch Fix is about to go without a chief merchandising and customer service officer, WWD has...
Gen Z hates phone calls, so one $9.7 billion company is pouring money into AI chatbots for customer ...
Business Insider via Yahoo News· 13 hours agoAI chatbots are expected to replace 20-30% of customer service agents by 2026, according to Gartner....
Hired Guns Home Services Launches New Website to Enhance Customer Experience
Digital Journal· 6 hours agoThese affirm its position as a reliable Conroe roofing contractor dedicated to quality and customer...
Council Post: The Client Experience: Elevating Beyond Customer Service
Forbes· 17 hours agoIn the dynamic landscape of business and office technology, the concept of customer experience (CX)...
PG&E customers face higher monthly bills — again — as state OKs new utility fee
San Jose Mercury News· 2 hours agoCustomers of PG&E and the other two utility behemoths in California face a fresh set of monthly...
Approximately 800,000 BetterHelp online therapy customers receive refund notices
NBC Universal via AOL· 1 hour agoAbout 800,000 customers of online therapy platform BetterHelp will start receiving refund notices...
Gen AI's Pivotal Role In Redefining Customer Service In 2024
Forbes· 17 hours ago2024 stands as the year of significant transformation as 70% of CX leaders reconsider their entire customer journey, reflecting the paradigm shift in customer< ...
Dell warns of “incident” that may have leaked customers’ personal info
Ars Technica· 3 hours agoThe scammers call from a valid Dell phone number, know the customer's name and address, and use...