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Genpact Ranked as Market Leader in HFS Research Inaugural Customer Experience Service Providers...
FOX 8 Cleveland· 1 hour ago(NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, announced it has earned the highest ranking in the HFS Research Horizons ...
AT&T Data Breach: What AT&T Is Doing for the 73 Million Accounts Breached
CNET· 26 minutes agoAT&T is now notifying 73 million current and former customers who had their personal information...
GM Energy now selling products to allow people to power their home with a GM EV
Detroit Free Press· 32 minutes agoGeneral Motors, through its GM Energy business unit, on Thursday started selling products to let...
Customer service is key to success at Aqua Clear Water - Akron.com
West Side Leader & South Side News Leader· 3 hours agoDave Kovacs and Mike Presley have been in the bottled water business for nearly 50 years, and as the...
...Infotech to acquire specialised Cloud services company Blazeclan Technologies...its Multi-Cloud...
WROC Rochester· 2 hours agoITC Infotech, a leading global technology services and solutions provider, announced today the...
My ordeal with BA’s abysmal customer service justifies its falling share price
Daily Telegraph· 4 hours agoManaging and learning from customer experience is becoming established. What companies have begun to...
Why the CEO of a $12 billion pet services company still responds to customer emails himself
Fortune via Yahoo Finance· 1 day agoThey discuss maintaining a customer-forward business even when scaling up, why the Chewy customer ...
Docupace Wins Gold, Silver and Bronze Stevie® Awards for Excellence in Sales & Customer Service
Berkshire Eagle· 17 hours agoDocupace, the leading operational excellence platform for financial advisors and wealth management...
Are you unknowingly sabotaging your customer service calls with these blunders?
TechBullion· 1 day agoNo one eagerly picks up the phone to call customer services, but at times, it’s a necessary ordeal....
Q1 2024 CSX Corp Earnings Call
Thomson Reuters StreetEvents via Yahoo Finance· 19 minutes agoWe knew we had the opportunity to grow our profitability compared to the fourth quarter, and we did just that. Our goal was to maintain our strong customer service ...