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Best Buy cuts workforce, including Geek Squad, looks to AI for customer service
USA TODAY via Yahoo Finance· 2 days agoBest Buy has made significant cuts to its workforce, including the Geek Squad. On the heels of the...
‘Geek Squad is a sinking ship’: Best Buy workers reel from mass layoff
Fortune· 6 days agoLast week, Best Buy laid off Geek Squad Workers en masse, coincidentally before announcing its new generative AI assistant designed to ...
Best Buy lays off Geek Squad field agents in effort to scale back, shift to AI
Local 12 Cincinnati· 3 days agoIn an effort to adapt to shifting market demands, Best Buy has laid off Geek Squad field agents as...
Best Buy to Tap AI for Customer Support Amid Geek Squad Layoffs
PC Magazine· 7 days agoBest Buy is developing the project using Google's Gemini AI models, with the goal of launching the...
My Best Buy membership: How to sign up and get exclusive deals and perks
Reviewed via Yahoo News· 17 hours agoIt included in-store, phone, and online assistance. It also included 20% off repairs as well as 20%...
Who Would Spend $180 a Year on a Best Buy Membership? I Would.
Slate via Yahoo News· 16 hours agoEarlier this month, Best Buy laid off a number of Geek Squad employees amid declining sales. Before...
Best Buy deals: Save on laptops, TVs, appliances, and more
Digital Trends via Yahoo News· 7 days agoMotorola, OnePlus, and even some refurbished iPhones that come backed by Geek Squad are seeing some...
Best Buy is bringing AI to customer service
Quartz· 6 days agoBest Buy is planning to use a generative AI-powered virtual assistant to provide customers with a “self-service option,” the company said earlier this...
'It was inevitable' cries Best Buy fan as chain set to close 15 stores this year
The US Sun· 4 days agoBEST Buy fans are reacting to the news that the chain will shutter 15 stores this year. CEO Corie Barry recently shared the company's plans to boost efficiency, which includes ...
Remember when email was heaven-sent, not a curse from below? | Mark Hinson
Gannett via AOL· 6 days agoOh dear, I owe money to the Geek Squad. Just got another testy email bill from them, a daily event....