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A brief history of CRM: How customer relationship management became one of the most important...
TechRadar via Yahoo News· 4 months agoWoman on a customer service call. Although today’s businesses may be focused on finding the best CRM...
10 CRM studies you need to read before you select your next CRM
TechRadar via Yahoo News· 4 months agoWoman on a customer service call. Contents 1. Uber 2. Airbnb 3. British Airways 4. Wells Fargo 5....
What does a CRM system do?
TechRadar via Yahoo News· 3 months agoPerson using a tablet in an office. Standing for customer relationship management, a CRM solution supports businesses in the monitoring, tracking, and...
How to set up and use a CRM to run your VC fundraising process
TechCrunch ExtraCrunch· 5 months agoUsing the right tool for the job can make life a lot easier, and fundraising is already hard enough...
Salesforce (CRM) to Buy AI Customer Service Startup Airkit.ai
Zacks via Yahoo Finance· 8 months agoCombining Airkit.ai's conversational AI capabilities with its Service Cloud, Salesforce (CRM) is...
Creator CRM company Pico rebrands to Hype, raises $10 million
TechCrunch· 1 year agoCreator CRM company Pico is now rebranding as Hype and launching Hype Kits, which are pre-designed...
Product-led growth is propelling a wave of sales tools startups
TechCrunch ExtraCrunch· 1 year agoThis might be the year when we see more companies adopting sales tools that bridge the gap between...
Kustomer, the CRM startup acquired by Meta last year for $1B, spins out on a $250M valuation
TechCrunch· 12 months agoMeta's grand experiment in building an enterprise-ready customer service platform has come to a...
Your B2B leads are going to waste
TechCrunch ExtraCrunch· 8 months agoRight now there are possibly thousands upon thousands of leads sitting in your customer relationship management (CRM) tool and collecting dust. This is...
Gameball raises $3.5M to scale its CRM platform for consumer brands
TechCrunch· 1 year agoThe uptake of customer relationship management (CRM) tools has grown immensely over the last few...
