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Aisera lands $90M to automate customer service requests with AI
TechCrunch· 2 years agoAisera, a startup developing what it describes as an "AI-driven" support ticketing system, today...
‘Absurd’ rail ticketing system needs overhauled, charity says
PA Media: Money via Yahoo Finance· 5 months agoAn urgent overhaul of Britain’s rail fares system is required after analysis revealed “absurd...
Senators Introduce ‘Fans First’ Bill Intended to Reform Live-Event Ticketing System
Variety via Yahoo News· 5 months agoU.S. Senators John Cornyn (R-TX), Amy Klobuchar (D-MN), Marsha Blackburn (R-TN), Ben Ray Luján...
Lyte Ditches ‘No Refunds’ With Returnable Ticket Feature
Billboard via Yahoo News· 6 months agoEach year dozens of primary ticketing systems hit the market, and rarely do any last long enough to...
'The show must go on:' How online ticketing is affecting P.E.I. artists and venues
CBC via Yahoo News· 5 hours agoNorth Rustico's Watermark Theatre is by no means the smallest venue on P.E.I., but with 100 seats,...
HelpDesk review
TechRadar via Yahoo News· 10 months agoWebsite screenshot for HelpDesk As the name suggests, HelpDesk is a cloud-based help desk platform for organizations of all sizes. The company themselves...
With Ticketmaster Lawsuit’s First Hearing, Swifties Take to the Streets
Rolling Stone via Yahoo News· 1 year agoSome of the Swifties who sued Ticketmaster and Live Nation after the much-bemoaned on-sale for...
Is MSI customer service good? 2023 rating
LaptopMag via Yahoo Finance· 7 months agoIs MSI customer service good?. The last time Tech Support Showdown rolled around, MSI’s scores left us wanting — finding itself among our three...
Maryland Outlaws Hidden Fees on Concert Tickets
Rolling Stone via Yahoo News· 2 weeks agoMaryland signed a new ticketing bill on Thursday that’s set to outlaw some of the live music industry’s most common deceptive ticketing practices: Hidden...
What do train station ticket office closures mean for rail passengers?
The Independent UK via AOL· 8 months agoIn the biggest upheaval in the railway industry for a generation, the vast majority of railway...