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IRS says it's better at answering phones but still only picked up a small percentage of the time
AZCentral | The Arizona Republic via Yahoo Finance· 4 months agoAs the tax-return filing season sets to open Jan. 29, the Internal Revenue Service is getting some...
IRS phone service is falling behind: Internal watchdog
The Hill via Yahoo News· 4 months agoTelephone service at the IRS is a mess, with employees answering way fewer phone calls than official...
IRS still has ways to go in modernizing, improving service, watchdog report says
Yahoo Finance via AOL· 4 months agoThe Internal Revenue Service is not yet out of the woods, the agency’s watchdog revealed on...
Detroit paratransit improves but riders expect stability under city oversight
Detroit Free Press via Yahoo News· 1 year agoDetroiters relying on paratransit services have faced mixed experiences through a...
IRS poised for a better start to the tax-filing season after 'misery in 2022,' watchdog report says
Yahoo Finance via AOL· 1 year agoThe Internal Revenue Service is set to start this year’s tax-filing season on better footing than...
IRS makes 'extraordinary transition' but delays remain involving ID theft, amended returns
Detroit Free Press via Yahoo Finance· 4 months agoVictims of tax-related identity theft can face extraordinary delays, waiting more than a year and a...
Google's search service is not a phone or rail company as Ohio AG Yost contends in lawsuit
The Columbus Dispatch via Yahoo News· 3 months agoOhio has made the news, but not for the success of Ohio State football or the induction of a new...
9 Easy Ways You Can Work From Home For CVS Health — No Degree Needed
Woman's World via Yahoo News· 6 months agoChances are, at some point you’ve visited a CVS Health pharmacy to pick up a prescription as well as...
Who Remembers Telephone Party Lines?
Southern Living via Yahoo News· 1 year agoThese multiparty phone lines created a lot of problems—and a lot of good gossip. Telephone technology has come a long way even in my lifetime. As a young...
Your 10-point guide to bossing Britain’s dismal customer services
The Telegraph via Yahoo News· 3 months ago“Hello, this is customer service agent X for company Y. How can I help you today?” We are all...