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Earnings call: TTEC reports solid Q1 revenue, focuses on digital growth By Investing.com
Investing.com· 32 minutes agoTTEC Holdings, Inc. (NASDAQ:TTEC), a leading global provider of customer experience (CX) technology...
The Key To An Unforgettable Customer Service Experience
Forbes· 5 days agoThere are two reasons your customer service is unforgettable: either it’s really good or it’s really...
Barron Trump's working "customer service," millionaire says
Newsweek· 3 days agoBarron Trump was recently praised by a millionaire entrepreneur for his sincerity, with the son of...
Why SoundHound AI Stock Soared Friday
Motley Fool via Yahoo Finance· 59 minutes agoThe stock soared as much as 25% and was still trading higher by 14.3% as of 10:30 a.m. ET. SoundHound's AI-driven products are increasingly being used...
Senate passes bill improving air safety and service for travelers, a day before FAA law expires |...
Chattanooga Times Free Press· 55 minutes agoThe Senate has passed a $105 billion bill designed to improve safety and customer service for air...
Council Post: The Client Experience: Elevating Beyond Customer Service
Forbes· 1 day agoIn the dynamic landscape of business and office technology, the concept of customer experience (CX)...
Gen Z hates phone calls, so one $9.7 billion company is pouring money into AI chatbots for customer ...
Business Insider· 1 day agoAI may replace 20-30% of customer service agents by 2026, per tech research firm Gartner.
Videos, photos posted on social media show damage after reported tornado in Tallahassee
Tallahassee Democrat· 1 hour agoA possible tornado tore through Tallahassee Friday morning as a line of severe storms moved through...
GoDaddy 2023 Sustainability Report: A Message From Our CEO
3BL CSRwire· 6 minutes agoMost of GoDaddy’s customers are microbusiness owners with fewer than 10 employees. According to our...
Gen AI's Pivotal Role In Redefining Customer Service In 2024
Forbes· 1 day ago2024 stands as the year of significant transformation as 70% of CX leaders reconsider their entire customer journey, reflecting the paradigm shift in customer< ...
