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Nearly 10,000 Optimum customers in Morris County experiencing service outages. Here's why
The Record· 3 hours agoAs of 9:30 p.m., Optimum was reporting 123 outages impacting 9,944 customers in the Morris County...
The Key To An Unforgettable Customer Service Experience
Forbes· 5 days agoThere are two reasons your customer service is unforgettable: either it’s really good or it’s really...
Gen Z hates phone calls, so one $9.7 billion company is pouring money into AI chatbots for customer ...
Business Insider· 20 hours agoAI may replace 20-30% of customer service agents by 2026, per tech research firm Gartner.
Council Post: The Client Experience: Elevating Beyond Customer Service
Forbes· 24 hours agoIn the dynamic landscape of business and office technology, the concept of customer experience (CX)...
Gen AI's Pivotal Role In Redefining Customer Service In 2024
Forbes· 24 hours ago2024 stands as the year of significant transformation as 70% of CX leaders reconsider their entire customer journey, reflecting the paradigm shift in customer< ...
'There was no communication': Customers of Hamburg tax service company frustrated after delay
WKBW-TV Buffalo· 5 hours agoBarbara Lebarron, of Lake View, was one of two people who contacted 7 Problem Solvers about a local...
Hired Guns Home Services Launches New Website to Enhance Customer Experience
Digital Journal· 12 hours agoThese affirm its position as a reliable Conroe roofing contractor dedicated to quality and customer...
Senate passes bill improving air safety and service for travelers, a day before FAA law expires
Associated Press via AOL· 7 hours agoThe Senate has passed a $105 billion bill designed to improve safety and customer service for air...
A-1 Service Group Voted #1 Best Dumpster Rental Company in Winston-Salem, NC
Digital Journal· 4 hours agoFounded in 1979, A-1 offers reliable, high-quality waste solutions and exceptional customer service. The dumpster rental award recognizes their commitment ...
Xiao-I Corporation Announces Strategic Partnership with Top Hong Kong Insurance Company to Enhance...
KTLA-TV Los Angeles· 1 day agoXiao-I Corporation (NASDAQ: AIXI) ("Xiao-I" or the "Company"), a leading artificial intelligence company, is proud to announce a strategic partnership in April with a prominent Hong Kong insurance ...