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    • Customer Experience Gets Worse. Again.

      Customer Experience Gets Worse. Again.

      The Wall Street Journal· 1 hour ago

      “There should have been more testing, more experimenting and design work before putting some of these efforts in front of consumers,” Jacques said....

    • DOTZON Study: Digital City Brands 2024

      DOTZON Study: Digital City Brands 2024

      CircleID· 6 days ago

      After introducing the study in early 2017, DOTZON has mapped how successful cities are using their Digital City Brands for the seventh year in a row. The...