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SoftBank Corp. aims to help call center workers by ‘softening’ angry customer calls with AI -...
BusinessWorld· 1 hour agoDealing with irate customers can be extremely stressful for call center workers but Japan’s SoftBank...
When You Look Back in 5 Years, You'll Wish You'd Bought This Tiny Artificial Intelligence (AI) Stock
Motley Fool via Yahoo Finance· 2 hours agoDigitalOcean offers those customers personalized support, cheap and transparent pricing, and simple...
Bradenton cabinet company owner gets prison time after scamming customers, police say
Bradenton Herald via Yahoo News· 34 minutes agoAnderson and Nobles’ attorneys did not immediately respond to the Bradenton Herald for comment. M&L...
Amazon axed more than 100 customer service managers in CEO Andy Jassy’s latest job cuts
AOL· 10 hours agoAmazon on Wednesday slashed layers of middle management in some of its customer service divisions as part of an organizational restructuring, Fortune has ...
The keys to success: Klepper’s has secured and unlocked York for more than a century
Gannett via AOL· 2 hours agoAnd that’s something Klepper’s has continued over its century ofservice — providing unique keys to ...
Velo3D Inc (VLD) Q1 2024 Earnings Call Transcript Highlights: Navigating Challenges Towards Growth
GuruFocus.com via Yahoo Finance· 3 hours agoPositive Points Velo3D Inc (NYSE...further reductions expected. Velo3D Inc (NYSE:VLD) expanded its customer base in the defense sector, adding three new customers ...
Is It Too Late to Buy Palantir Stock?
Motley Fool via Yahoo Finance· 7 minutes agoFurthermore, when talking about its latest artificial intelligence platform (AIP), the company has reported eye-popping productivity gains. Palantir...
Q1 2024 Vislink Technologies Inc Earnings Call
Thomson Reuters StreetEvents via Yahoo Finance· 1 hour agoNotably, we successfully achieved approved supplier status with three new OEM partners in addition to our AirLink platform, our AnyWare offering and Livelink introduction are driving new revenue ...
7m hours collectively spent waiting to speak to taxman in 2022-23, report finds
Press Association News via AOL· 1 day agoSome 4.7 million hours was spent by HMRC customer service advisers answering and handling calls in...
People face 23-minute wait for HMRC helplines
BBC via Yahoo News· 23 hours agoThe NAO suggested that taxpayers were being "let down". Some 4.7 million hours were spent by HMRC customer service advisers answering and handling calls...