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Mastering the Transformation of the AI Contact Center
CMSWire· 1 day agoLeveraging AI in contact centers promises improved operational efficiency and more personalized ...
Quantum Workplace Recognized with Two Stevie® Awards for Reliable Customer Service and Innovative AI...
PRWeb· 13 hours agoThis is the second year in a row Quantum Workplace has been recognized by the Stevie® Awards for its customer service and serving as a reliable partner ...
The Key To An Unforgettable Customer Service Experience
Forbes· 5 days agoThere are two reasons your customer service is unforgettable: either it’s really good or it’s really...
Hertz charged a loyal customer a $277 surcharge for gas in a Tesla rental
TheStreet.com· 3 hours agoThe rental company is in contact with the customer to refund the charge. Though this may seem like a mistake that could have been dealt with over the phone ...
Hired Guns Home Services Launches New Website to Enhance Customer Experience
Digital Journal· 9 hours agoFor further information, visit Hired Guns Home Services’ official website at...
Mercedes-Benz of Scottsdale Now Rewards Customers with Amex Gift Cards for Vehicle Servicing
PRWeb· 8 hours agoEffective immediately, customers who invest in vehicle services exceeding specific amounts will receive American Express Gift Cards. This limited-time offer ...
Dell 'security incident' might affect millions | TechTarget
SearchSecurity.com· 8 hours agoThe hardware and software vendor notified potentially affected customers by email, stating that the database contained names, physical addresses, Dell hardware and order information ...
Postal Service requests changes to your mailbox before May 25
The Cleveland Plain Dealer· 13 hours agoThe United States Postal Service is encouraging customers to do a little spring cleaning for Mailbox...
Kansas City mayor responds to city's computer problems, cause of which remains unknown
KMBC-TV Kansas City· 56 minutes agoA spokeswoman for the FBI says that the agency has contacted its partners, the city of Kansas City,...
What is Zelle, and is it safe to use?
Yahoo Personal Finance· 5 hours agoNote that Zelle also works with small businesses, but only if the customer's bank partners with Zelle. The option isn't available if you're using the......
