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  1. Relationship Banking

    Investopedia9 hours ago

    Relationship banking is a strategy used by banks to strengthen loyalty of customers and provide a single point of service for a range of products and services. A customer ...

  2. Chenault also brings decades of experience working at a financial company that's ranked highly for customer satisfaction and known for brand loyalty.

  3. As soon as Tesco said it was cutting some of its Clubcard rewards, customers started venting their anger. Another called it a "blow" after saving up the vouchers for two years. The supermarket ...

  4. Digital Transformation: The Midmarket Catches Up

    The Wall Street Journal4 days ago

    Many respondents are increasing their IT budgets to capture customer insights, productivity gains, and other business outcomes produced by a wide spectrum of technology-related trends ...

  5. Growth in customer visits at coffee chains like Starbucks and Peet's – as well as coffee-inspired visits to quick-service restaurants like McDonald's – are making up for sluggishness ...

  6. In total, 170 staff members and students from the university were paid AU$10 in Ether for every 10 purchases made at over a dozen on-campus retailers including IGA and Boost, and a handful of ...

  7. They cringed a bit when the Dodgers honored their loyalty this year with a single Dodgers mug for every ticket account. “We have two seats, and got one mug,’’ said Angela.... “Guggenheim ...

  8. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant ...

  9. As consumers increasingly tap voice assistants instead of websites or mobile apps, companies should start thinking about how they’ll add value to the customer experience and gain a competitive ...

  10. A global media and entertainment industry wanted to upsurge their focus on building stronger bonds with their most profitable customers. The client wanted to gain actionable insights ...

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