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    1. The research is based on Forrester’s CX Index methodology, which measures how well a brand’s CX strengthens the loyalty of its customers. USAA leads all direct banks. For the third ...

    2. These digital innovations are resonating with customers, driving customer loyalty through savings and personalization. The following key milestones have been achieved across ...

    3. Impact 21, a global retail consulting, analytics, and services company, announced its merger with Hanifin Loyalty a global customer growth agency specializing in customer

    4. Shopify Inc (US) (SHOP) Stock Is Hot and Only Getting Hotter

      InvestorPlace via Yahoo News13 hours ago

      Right off the bat, when you look at the recent performance of Shopify Inc (US) (NYSE:SHOP) and its overall business growth, you intuitively know you’re dealing with a leading tech company. As ...

    5. Grocers Imagine the Store of the Future

      The Wall Street Journal1 day ago

      Aitken, chief executive of 84.51˚, Kroger Co.’s data-analytics unit, whose name derives from the longitude of the division’s Cincinnati headquarters and because its 750 employees do so-called ...

    6. A company can have the most sophisticated tools and the most brilliant data scientists, but its efforts will fail without the behavioral changes necessary to support decision making and action ...

    7. CINCINNATI, Oct. 10, 2017 /PRNewswire/ -- Loyalty360, the trade association for customer loyalty, will release findings from their Certifications & Standards pilot program ...

    8. What happens when one big retailer competes head-to-head against another big retailer? That’s a world-champion heavyweight fight. That’s Amazon versus Walmart.

    9. The newspaper reports that the likes of Wal-Mart and Target are looking to expand into the arena to attract younger customers and to increase customer loyalty.

    10. Amazon’s Grocery Industry Disruption

      The Wall Street Journal1 hour ago

      Amazon disrupted the retail landscape—again—when it acquired Whole Foods. Amazon’s $13.7 billion purchase of Whole Foods,¹ a grocery chain with more than 450 retail stores and extensive domain ...

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