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  1. The projects -- ranging from forms automation to enhanced contact center channels -- result in increased revenue, reduced costs, better customer experiences, competitive advantage and ...

  2. Zest Fresh improves profitability and increases customer satisfaction and brand loyalty while promoting sustainability. To learn more about Zest Labs, please click here. To watch ...

  3. Chatbots, or virtual customer assistants (VCAs), will be used in 25 percent of customer service and support operations by 2020, up from just 2 percent in 2017. According to news ...

  4. TAMPA, Fla., Feb. 21, 2018 /PRNewswire/ -- Black Book Research, recognized internationally for accurate, impartial customer satisfaction surveys in the multiple services and software ...

  5. The Beverage Ordering Service System ("BOSS...as well as Bally Promotional Kiosks, a proven self-service tool that allows players to manage their player loyalty accounts and to enter ...

  6. That includes the national rollout of the Truck Legends customer loyalty program and the introduction of branded merchandise featuring the Chevrolet heritage bowtie logo, the signature ...

  7. It’s different at every step of the customer journey — and there’s a lot that goes into it. Each of these identifiers, and others, can have dozens or hundreds of data points associated ...

  8. 10-K: FIRST DATA CORP

    Market Watch20 hours ago

    Global Financial Solutions Global Financial Solutions (GFS) revenues are derived from outsourced account processing services, customer communications, plastics personalization, remittance ...

  9. Dunkin' Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 12 years. The company has more than 12,500 restaurants in 46 countries ...

  10. The same goes for social media, where they need to translate "likes" and "follows" into customer actions and profits. This creates a unique crossroads for today's marketers. For many ...

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