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    1. There is a lot of talk about emotion in the customer experience arena right now. A lot of it concerns the tracking, measuring and monitoring of customer emotions throughout their ...

    2. In the history of American capitalism, one is hard-pressed to think of other companies that went from visionary and disruptive darlings to gangsters move quickly than Uber. It seems that the ...

    3. Dunkin' Donuts has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 11 years running. The company has more than 12,200 restaurants in 45 countries ...

    4. On Friday, Amazon (NASDAQ:AMZN) revealed that it was buying out Whole Foods (NASDAQ:WFM) for over $13.7 billion in a cash deal. With this buyout, Amazon is trying to establish a physical foothold ...

    5. “With a paradigm shift in consumer shopping behavior, Bed Bath & Beyond continues to struggle to drive traffic to its stores even as it invests in price, services, loyalty programs, free ...

    6. CEO Maria Rodale says in the release that the company has a more than 70-year track record of customer loyalty and believes the right buyer could "expand and deepen their connectivity ...

    7. How Far Can Shopify Run?

      GuruFocus.com via Yahoo Finance4 days ago

      The concept here is you are more likely to develop customer loyalty when customers are buying or are at least able to find your platform rather than the Shopify subdomain ...

    8. The NIADA National Quality Dealer of the Year selection is based on a variety of criteria, including contributions to the automobile industry, assistance to the association, community involvement ...

    9. She emphasized the importance of maintaining consumer loyalty as physical interaction with banking products diminishes. Increasingly, she noted, consumers will be using wireless payment ...

    10. But the secret of Zappos’ customer service success lies elsewhere, I’d argue, in what I call Zappos’ Culture of Yes. Lindy Joy Irving’s domain is the company gift shop–”Z’boutique”–in ...

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