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    1. While Samsung sometimes likes to put on a big show with celebrities and impromptu bouts of dancing, the company knows it can't afford to look disrespectful to customers affected by the ...

    2. Customer satisfaction is critical to any restaurant's long-term success. Here are the fast-food restaurants that dominated the latest annual ranking by the American Customer Satisfaction ...

    3. In the report, released on August 14, Forrester identified the 13 most significant customer loyalty solution providers and evaluated them against 30 different criteria, grouped ...

    4. MetaVue provides paint associates the ability to easily respond to a range of different types of customer samples and accurately measure them, building confidence behind the paint counter ...

    5. Kansas Department Store to Close

      US News & World Report1 day ago

      The Harper County department store that defied Main Street trends and continued to be a stronghold in customer loyalty, good taste and savvy fashions for more than a century is ...

    6. A new survey reveals that 89 percent of Americans will recommend an app based soley on a customer service experience, but 47 percent will simply delete apps that are frustrating and don ...

    7. The Forrester report assesses the state of the loyalty solutions market and how thirteen vendors stack up against each other across 30 criteria. The evaluation focuses on current offerings ...

    8. BP Turns to Text to Increase Customer Loyalty

      Convenience Store News3 days ago

      Launched at the start of this month, BP Offers easily enables BP customers to join by simply texting "MOBILE" to 38831. Once BP Offers members, they start receiving personalized messages ...

    9. Customer satisfaction is critical to any restaurant's long-term success. Here are the fast-food restaurants that dominated the latest annual ranking by the American Customer Satisfaction ...

    10. --(BUSINESS WIRE)-- SessionM, the leading customer engagement platform, announced today that it has been included as one of the most significant providers evaluated in “The Forrester ...

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