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  1. Where once stores could focus on building long-term relationships with their consumers, today the average merchant doesn’t have time to let that kind of relationship flower. This challenge is ...

  2. Companies assume that their marketing campaigns are enough and that customers know about their product because it’s so great. Conversely, customers are more likely to forget about ...

  3. 5 Reasons Why Your Business Is Losing Customers

    The Greater New Milford Spectrum6 days ago

    Like it or not, your business is losing customers. Recent research from McKinsey & Company revealed that only 13 percent of customers surveyed said they were loyal to a single ...

  4. They think it will take at least five to six months to fill the position. “We are cautious because in our view securing new retail talent is exceptionally difficult, particularly in the apparel ...

  5. Above all, Chewy hangs its hat on phenomenal customer service, going above and beyond to make customers happy.

  6. Today, customer intelligence platform Vision Critical released the findings from its latest study on consumer attitudes and expectations around the collection, usage, and storage of..

  7. What Alibaba Can Do With Ele.me

    The Motley Fool3 days ago

    While Ele.me is already the market leader in China, its growth could get a huge boost from Alibaba's large base of e-commerce customers. At the same time, Alibaba can use Ele.me to bolster ...

  8. Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional ...

  9. A new consumer survey confirms that Internet service providers (ISPs) rank the lowest among telecom industry players for customer satisfaction. While streaming services like Netflix and ...

  10. In fact, one report by the consulting firm Walker predicted that, by 2020, customer experience would be a more important brand differentiator than both product and price.

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