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  1. Increasing private-label product selection should result in higher gross margin and translate into better customer loyalty as well. That should help offset the focus on relatively ...

  2. BJ’s Restaurants continues to drift from its deep-dish pizza roots. The Huntington Beach-based casual dining chain recently launched a fine-dining inspired line of slow roasted meats. The choices ...

  3. By now you’d think we would have come up with a far better approach to securing customer references. Many companies, especially startups, don’t think about references until they really ...

  4. Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional ...

  5. Dogged by scandal and the resignation of its top boss, the ride-summoning company Uber is hoping to win customer loyalty with a series of changes to its app. Chief among them: ...

  6. customers is easy -- winning customers is hard Historically, Chipotle hasn't been a big marketing spender. The company and its premise, offering meals with high-quality ingredients ...

  7. While self-serve registers save businesses in staff costs, are those gains really worth the related pain?

  8. The item supermarkets don’t yet sell by the pound is the one Americans crave most: convenience. When it comes to meeting a household’s grocery needs, we are facing a famine of sorts — not of ...

  9. Ma said earlier this year that he hoped e-commerce ecosystem Alibaba would eventually grow to support 1 million U.S. workers. Fresh food and cosmetics are some of the American exports that Alibaba ...

  10. The NIADA National Quality Dealer of the Year selection is based on a variety of criteria, including contributions to the automobile industry, assistance to the association, community involvement ...

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