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  1. Side bets took a bite out of Jack Cincinnati Casino’s revenue in January, but General Manager Chad Barnhill isn’t losing his nerve about testing new game variations to deepen customer ...

  2. Before we even get into the he-said, she-said of this story, I want to remind corporate America that while kids’ brand loyalty to fast-food chains can be rented for toys, their grasp ...

  3. Forrester defines enterprise marketing software suites as “an integrated portfolio of marketing technology products that provide analytics, orchestration, and execution of insight-driven customer ...

  4. Further, operating models at many IM firms could continue to face challenges while keeping pace with environmental changes driven by regulators, changing customer preferences and advancing ...

  5. As it has evolved, the corridor has less of a neighborhood feel — “Everyone we cut is from out of town,” Casselle said — and subsequently less customer loyalty, but business got ...

  6. During her second week waitressing at a barbecue restaurant in Sydney, a customer asked Yating Yang if she was Chinese. Man-Tzu Tuan said her loyalty test came even sooner: on ...

  7. With strong industry growth expected to continue, many travel brands are looking to seize opportunities by leveraging emerging technologies and providing more personalized customer experiences ...

  8. For more than 36 years, National Research Corporation has been a leading provider of analytics and insights that facilitate measurement and improvement of the patient and employee experience ...

  9. That’s a category where it has already gotten good traction with its in-store pickup program and thus has a good foundation of customer loyalty on which to build. And as grocery ...

  10. Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional ...

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